Shipping and Returns

Shipping Details

Free Shipping when you spend $49 or more (after discounts / Retail customers only.)
All U.S. orders of $49 or more (after any discounts have been applied) ship FREE. Any U.S. order less than $25 (excluding taxes) will incur a standard shipping charge

• Free shipping applies only to orders placed by retail customers.
• Orders are shipped and delivered on business days only.
• A shipping confirmation is emailed to you when your order ships.
• Please allow up to 7 business days from the date of shipment for delivery.


Going Green

In our continuing effort to minimize waste and lessen our impact on the envrionment, your order may be shipped in a previously used shipping box

Expedited Shipping

• Charges will be incurred when requesting expedited shipping (anything other standard ground).
• Orders requesting expedited shipping placed by 12:00 PM EST will ship the same day.
• Orders requesting expedited shipping placed after 12:00 PM EST will ship the following business day.


International Orders

• All International orders will be charged shipping.
• Customer will be responsible for any customs duties, if applicable.
• Please allow 10-15 business days for international delivery.



Return Policy

• All products must be at least 75% full.
• All products must be returned within 30 days of the shipment delivery date.
• Return shipping fees will not be refunded.
• Please include your receipt in your parcel.
• Please send your parcel via a trackable method to ensure that your return is received by Thalgo.


Phone: 1-954-525-9665

Masson LTD,c/o Bas
555 route 73
Swanton VT, 05488 USA



Any damages must be reported to the shipping carrier within 24 hours. Thalgo is not responsible for goods after delivery to carrier. Orders will be insured upon client’s request.